Shipping policy
WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS OR DISRUPTIONS.
SHIPPING SERVICES - AUSTRALIA
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2-8 Business Days | $10 |
| Express Shipping | 1-4 Business Days* | $15 |
For Standard Shipping, Australia Post may leave your parcel unattended if deemed safe. If your parcel is stolen, Strange Luxury is not liable. To ensure a signature upon delivery, please select Express Shipping.
PROCESSING TIME
Orders placed before 12 PM will be dispatched the same business day (Monday - Friday) from our warehouse in Melbourne, Australia via Australia Post. Orders made Monday through Friday will be processed and shipped within 24 hours. Please allow an additional business day following a launch for processing. Orders placed on Friday or over the weekend will be shipped on the following Monday. After a launch night, processing times may extend to 1-2 business days due to increased order volume.
TRACKING
You should’ve received an order confirmation email, if you have not please contact us.
For any questions, please email our support team at hi@strangeluxury.com